] REFUNDS 'N' TICKETS [
Publish Date: 20/03/2019
Hear Ye! Hear Ye!
At this point, we feel obligated to emphasize and repeat a few things.
MO:DEM FESTIVAL IS SOLD OUT AND THERE WILL BE NO TICKETS AT THE GATE!
Tickets cannot be exchanged, transferred or resold, but refund requests will be accepted.
Refund requests will be accepted only after the following conditions have been met:
· Requests for refunds must be sent from the original email the ticket was purchased from with full name and ticket details.
· If you are requesting a refund for a friend’s ticket please cc them into the mail.
· Refunds will be done only through the original mode of payment.
· All ticket refunds are subject to a fee of 25€ due to administrative costs.
· The refund amount shall not exceed the ticket's face value paid (excluding any booking fee and cancellation fee).
· You can ask refund both for ticket and locker.
· Refunds for all returned tickets will be processed between 1st and 7th June 2019.
In order to process your refund, we will need the following information from you:
· Name and Surname on the tickets you wish to refund
· Ticket numbers (barcode number)
· Ticket price
· State, City
· Bank name
· Swift / BIC Code
Refunded tickets will be sold by the organisation after 5th June 2019. on the online store. The number of tickets on sale will depend on a number of refunded tickets.
Love. Passion. Commitment.