Tickets & Refunds

Due to unforeseen circumstances, we were forced to reschedule our event, the new edition of Mo:Dem Festival will be held from 8 to 14 August 2022.

 

All tickets purchased for rescheduled 2020 and 2021 editions of Mo:Dem Festival are automatically transferred for Mo:Dem Festival 2022.

All tickets purchased during the period between 2019 and 2021, for rescheduled 2020/21 events and for Mo:Dem Festival 2022, are valid. For security and organizational reasons, completely new tickets for Mo:Dem Festival 2022 will be issued in the beginning of June 2022. New tickets will be sent to ticket holders on the email provided during the purchase and personalisation. Contact us directly only in case you have not received your ticket by 23:59 CET on 7th June 2022.

All tickets purchased for rescheduled 2020/21 events are only valid for Mo:Dem Festival 2022. After this event, we will no longer allow rollover of tickets to future events.

Please read our full Rescheduled Event Statement and check refund policy, additional resales of refunded tickets and payment plans below. For any additional questions email us on info@modemfestival.com

Refund requests for Mo:Dem Festival 2022 are no longer accepted because the deadline for requesting a refund expired on May 31, 2022.

 

All refund requests, received within the given deadline, have been processed and thus the refund process has been completed. Please contact refunds@modemfestival.com if you did not receive your refund.

 

Note that all ticket refunds are subject to a fee of 25 € due to administrative costs, as its specified in our Terms and Conditions. Tickets bought during resales in June and July 2022 are NOT REFUNDABLE! A full refund is only available in the case of event cancellation.

 

No late refund requests will be accepted.

 

Tickets bought from Hadra shop had an optional ticket insurance from Paylogic Booking Protect. Mo:Dem’s refund fee of 25€ is separate to the ticket insurance sold by Paylogic’s Booking Protect. As Paylogic has a different policy to Mo:Dem refund policy, we advise you to read Paylogic’s Terms and Conditions in order to get a better understanding of the way this insurance system works and the conditions you have to meet in order for your refund request to be accepted.

Mo:Dem Festival is sold-out.

 

Resale of refunded tickets successfuly finished on August 15, 2022.

 

Tickets bought during resales in June and July 2022 are NOT REFUNDABLE! A full refund is only available in the case of event cancellation.

 

Mo:Dem Festival E-tickets are personalised and need to be registered with a valid name and surname. Tickets cannot be exchanged, transferred or resold.

 

See you in presales for Mo:Dem Festival 2023.

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