Tickets & Refunds

TICKET PRICES EXPLAINED

Following is important information regarding ticket prices for Mo:Dem Festival 2024. Short and concise but transparent.

As some of you may know, there have been significant changes in Croatia that have had a direct impact on our festival costs. Here are the key factors that have led us to adjust our ticket prices:

1. Currency Change
On January 1st, Croatia switched to the euro as its currency, and this had an immediate effect on all our costs. Overnight, prices for various services and goods increased substantially.

2. High VAT Rate
Croatia has the second-highest VAT rate in Europe, a hefty 25%. This means a significant portion of every ticket sale goes towards taxes and government fees.

3. Small Festival – Big Production
We take immense pride in delivering a high-quality festival experience. Despite being a smaller festival, our visual and deco program competes with much larger events, which means we have to invest more in production to meet your expectations.

4. Extended Duration
Our event spans a total of 10 days, including gate opening. When you break it down, it’s less than 30 euros per day of entertainment, which is still an incredible value for the experience we offer.

5. Fair Employment
We are committed to paying our workers fair wages, including social security and pension funds. Unlike some festivals that rely heavily on volunteers, we employ a dedicated team of workers to ensure everyone is compensated for their hard work.

6. Growth and Expansion
Over the years, our festival has grown, and with more ambitious projects, we’ve increased our crew members to maintain the quality of the event.

7. Supporting Our Team
Many of us started as enthusiasts in our early twenties, but now, with families and responsibilities, we believe in providing fair salaries to our team members so they can have a decent quality of life like everyone else.

8. Top-Notch Lineup and Production
We are proud to present a lineup that rivals festivals with much larger attendance. Our lighting and deco crew, with their dedication to delivering stunning visuals, is bigger than most psytrance festivals.

9. Commitment to Quality
We are committed to delivering a high-quality event, and that means staying up to date with the latest technology. The constant hike in prices of technology, projectors, lights, and other gear necessary for top-tier visual results is a reality we must contend with.

We want you to know that this decision to adjust ticket prices was not taken lightly. Our goal has always been to provide you with an unforgettable experience, and these changes are essential to ensuring the sustainability and quality of our festival.

Thank you for your understanding and continued support.

FESTIVAL TICKETS

Mo:Dem Festival 2024 ticket presale will be launched on Wednesday, 4th October 2023 at 10:00 CEST.

Ticket price is 280€ + 10€ booking fee.

Tickets are only available on-line from Mo:Dem Shop or directly through Mo:Dem Ambassadors. Tickets purchased through ambassadors are exempt from the booking fee.

Mo:Dem Festival tickets are strictly limited and can be bought only at official resellers stated above. Tickets are personalised and need to be registered with a valid name and surname. Tickets cannot be exchanged, transferred or resold. If you are unable to attend the event due to unforeseen circumstances, refund requests will be accepted.

CAMPERVAN PASS, LOCKERS & TRANSPORTATION

Mo:Dem Campervan Pass | 20€

The Hive Lockers Big | 30€
The Hive Lockers Small | 20€
The Swamp Lockers | 30€

Mo:Dem Express – From Zagreb to Festival | 29€
Mo:Dem Express – From Festival to Zagreb | 29€

Permansio Shuttle – From Zagreb, Rijeka, Pula, Zadar, Split and Ozora festival to Mo:Dem | T.B.C.

Permansio Shuttle – From Mo:Dem to Zagreb, Rijeka, Pula, Zadar and Split | T.B.C.

All items listed above are available only on-line from Mo:Dem Shop.

AMBASSADORS

Mo:Dem Festival Ambassadors are here to help you purchase a festival ticket, answer various questions, connect you with other people coming to the festival from your country and so on.

AMBASSADOR LIST

Please contact Ambassadors only through the channels listed on this page. Note that communication can sometimes be slow, but all questions and requests will be answered. Implementation of the “first come first served” principle will ensure a fair allocation of tickets.

Tickets purchased through ambassadors are exempt from the booking fee. 

If you are unable to attend the event due to unforeseen circumstances, refund requests for tickets purchased from our Ambassadors will be accepted online via Mo:Dem:Space.
REFUNDS

Mo:Dem Festival tickets are refundable if you adhere to following rules and deadlines:

  • Completed refund request forms for 2024 tickets must be received by 23:59 CEST on 31st May 2024. No late refund requests will be accepted.
  • You can request a refund online via Mo:Dem:Space.
  • Use Mo:Dem:Space portal to check the status of your ticket and refund or to simply re-assign a ticket to another person’s account to allow them to manage their own ticket and apply for their own refund.
  • Due to different laws and bank policies, the payment process may last longer.
  • Note that all ticket refunds are subject to a fee of 25€ due to administrative costs, as is specified in our Terms and Conditions.

From this edition onwards, Campervan Pass tickets cannot be exchanged, transferred or resold. However, refund requests will be accepted. Completed refund request forms and refund cancellations for Campervan Pass 2024 tickets must be received by 23:59 CEST on 31st May 2024. Any Campervan Pass tickets bought after this date are not refundable.

Mo:Dem Express tickets are refundable. Completed refund request forms and refund cancellations for Mo:Dem Express 2024 tickets must be received by 23:59 CEST on 31st May 2024. Any Mo:Dem Express tickets bought after this date are not refundable.

RESALES

Exact date for resale of refunded tickets for Mo:Dem Festival 2024 will be published later.

Note that the resale of refunded tickets will happen in June 2024 only through Mo:Dem Shop.

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