What date will Mo:Dem Festival 2024 be held?

Mo:Dem Festival 2024 will be held from 5 to 11 August 2024. 

When do the gates open and the music start and end?

Gates open at 12:00 on Saturday 3 August 2024 and close at the same time on Monday 12 August 2024. 

Music starts Monday 5 August in the evening and ends Sunday 11 August in the evening. Exact times will be released closer to the event date.

Is camping included in my festival ticket?

Yes, camping is included in your festival ticket.

Can I change the name on my ticket?

Unfortunately name changes are not possible. Tickets cannot be exchanged, transferred or resold. Do not buy tickets directly from people as you cannot enter the festival with a ticket that is not in your name.  

We do not accept written mandates with copies of IDs or passports to transfer personalised tickets.

Can I request a refund for my ticket?

Yes, you can request a refund in your Mo:Dem:Space account. 

Refund requests are allowed for all ticket types – Festival Tickets, Locker Tickets, Campervan Passes, Mo:Dem Express Tickets and Permansio Shuttles. 

Completed refund request forms and refund cancellations for 2024 tickets must be received by 23:59 CEST on 31st May 2024.

The pace of refunded ticket payments depends on achievement of additional sales of refunded tickets. Refunded tickets will go on sale in June 2024.

Refunds are not possible for tickets bought in the June 2024 resale phase.

E-ticket refunds will be processed from the 1st of June 2024 onwards. Due to different laws and bank policies, the payment process may last until the 30th of June 2024.

The ticket buyer is able to request refunds for any ticket purchased within their order.

Please make sure your bank info is correct, if the correct banking information is not provided this will delay your payment and possibly incur extra bank fees for returned funds.

If you think you have been charged incorrectly or there was a problem with your payment, please contact shop@modemfestival.com.

When will Campervan Passes be on sale?

Campervan Passes will be available for purchase  in the October 2023 sale.

There will be a resale of refunded Campervan Passes in June 2024.

Can I buy more than one Campervan Pass?

Only one Campervan Pass is allowed per vehicle.

You do not need a Campervan Pass per person in that vehicle, just for the vehicle itself.

There is a limit of 1 (one) Campervan Pass per order.

Can I reassign my Campervan Pass to a friend?

Campervan Passes cannot be reassigned for the 2024 edition. 

You will have another opportunity to buy a Campervan Pass in the resale in June 2024.

Can I enter the campervan area without a Campervan Pass?

No, without a Campervan Pass access with your vehicle  is not possible.

Does my vehicle qualify for a Campervan Pass?

Below is a breakdown of the types of vehicles allowed and not allowed. 

If you are unsure please contact info@modemfestival.com before purchasing your pass.


  • Caravans, Campervans, Motorhomes.
  • Converted live in vans – must be permanently converted.
  • Vehicles with rooftop tents – permanently installed. 
  • Trailer tents towed by a vehicle – vehicle will be parked in and unable to leave the campervan area during the festival.


  • Vehicles with no conversions or mobile home installations.
  • Vehicles with the seats down and a mattress.
  • Vehicles with a ground tent on top of the roof.
  • Vans / Caddys with only a mattress inside and no other mobile home installations.
  • Ground tents of any kind
Can I request a refund for my Campervan Pass?

Completed refund request forms and refund cancellations for Campervan Passes must be received by 23:59 CEST on 31st May 2024. No late refund requests will be accepted. 

Campervan Passes cannot be exchanged, transferred or resold.

What can I do if I don’t know yet which vehicle I will travel with?

If you decide to come with a Campervan after the Campervan Passes are sold out, you will have the opportunity to buy a Campervan Pass in the June 2024 Resale.

How do I book the day and time for my Mo:Dem Express or Permansio Shuttle Ticket?

Dates and times bookings for Mo:Dem Express and Permansio Shuttle tickets are open.

If you have not already booked your date and time you can do this via the Mo:Dem:Space portal: https://shop.modemfestival.com/login

If you do not select your date and time you will have difficulties and delays boarding the bus as the seat won’t have been booked for you. In case there are no available seats on your travel date, we reserve the right to refuse boarding.


  1. Login to Mo:Dem:Space (enter the email address that you registered on the ticket when you purchased it)
  2. Find your transport ticket in the list of orders click “Manage”
  3. Click “Choose Time” for the transport ticket
  4. Select your travel day and time from the drop down menu
  5. Click “Next Step” and on the next page “Update” and confirm your choice.

Saturday 20th of July 2024 at 23:59 CEST is the deadline for time and date bookings. If your travel plans change you are able to change your booking time and date until this deadline.

Completed refund request forms and refund cancellations for transport tickets must be received by 23:59 CEST on 31st May 2024. Any transport tickets bought after this date are not refundable.

On Tuesday 30th and Wednesday 31st July 2024 all bus numbers will be assigned and tickets will be sent.

Can I book Mo:Dem Express from another city/airport other than Zagreb?

No, currently Mo:Dem Express only operates from Zagreb to the Festival location and back and to Drop Festival.

The Permansio Shuttle operates to and from multiple cities, you can book these tickets on Mo:Dem Shop. 

If you would like to travel from a different location you can also book via a local bus service (getbybus.com or Flixbus).

Can I buy a return ticket with Mo:Dem Express or Permansio Shuttle?

Yes, tickets for the arrival and return are sold separately on Mo:Dem Shop.

Can I enter the festival with a copy of my ID or passport?


Upon arrival at the festival your e-tickets are only valid in combination with a valid ID or passport. Your ID or passport must match the name on your e-ticket.

We do not accept a written mandate to transfer personalised tickets.

Where can I download my ticket?

You can download your ticket  directly from your Mo:Dem:Space account: https://shop.modemfestival.com/login

Missing your ticket?

What do I do if I have lost or misplaced my ticket, don’t know the status of my ticket, can’t login to Mo:Dem:Space or my email address has changed?

Please email us at tickets@modemfestival.com with your name, surname and email address that you used to purchase your ticket and we will help you with your specific query.

Can I rent camping equipment at the festival?

Yes you can! Experience the ultimate convenience of hassle-free camping with Utopia Camping. You can secure your camping gear by clicking on this link or upon arrival at the festival by visiting the Utopia camping shop on site.