FAQs
Mo:Dem Festival 2026 will be held from 3rd to 9th August.
Gates open at 12:00 on Saturday 1st August 2026 and close at the same time on Monday 10th August 2026.
Music starts Monday 3rd August in the evening and ends Sunday 9th August in the evening. Exact times will be released closer to the event date.
Unfortunately name changes are not possible. Tickets cannot be exchanged, transferred or resold. Do not buy tickets directly from people as you cannot enter the festival with a ticket that is not in your name.
We do not accept written mandates with copies of IDs or passports to transfer personalised tickets.
Unfortunately name changes are not possible. Tickets cannot be exchanged, transferred or resold. Do not buy tickets directly from people as you cannot enter the festival with a ticket that is not in your name.
We do not accept written mandates with copies of IDs or passports to transfer personalised tickets.
Yes, you can request a refund in your Mo:Dem:Space account.
Refund requests are allowed for all ticket types – Festival Tickets, Locker Tickets, Campervan Passes, Mo:Dem Express Tickets and Permansio Shuttles.
Completed refund requests and refund cancellations for 2026 tickets as well as partially paid payment plan tickets must be received by 23:59 CEST on 31st May 2026.
The pace of refunded ticket payments depends on achievement of additional sales of refunded tickets. Refunded tickets will go on sale in June 2026.
Refunds are not possible for tickets bought in the June 2026 resale phase.
Payment plan orders initiated after the refund deadline are not eligible for refunds.
E-ticket refunds will be processed from the 1st of June 2026 onwards. Due to different laws and bank policies, the payment process may last until the 30th of June 2026 or longer.
The ticket buyer is able to request refunds for any ticket purchased within their order, unless they re-assign a ticket to a new customer.
Please make sure your bank info is correct, if the correct banking information is not provided this will delay your payment and possibly incur extra bank fees for returned funds.
Campervan Passes will be available for purchase in the October 2025 sale.
There will be a resale of refunded Campervan Passes in June 2026.
Only one Campervan Pass is allowed per vehicle.
You do not need a Campervan Pass per person in that vehicle, just for the vehicle itself.
There is a limit of 1 Campervan Pass per order.
Campervan Passes cannot be reassigned.
You will have another opportunity to buy a Campervan Pass in the resale in June 2026.
No, without a Campervan Pass access with your vehicle is not possible.
Only one Campervan Pass is allowed per vehicle.
You do not need a Campervan Pass per person in that vehicle, just for the vehicle itself.
Below is a breakdown of the types of vehicles allowed and not allowed.
It is your responsibility to check with the organisation before you arrive if the type of campervan you have qualifies for access to the campervan area.
If you are unsure please contact info@modemfestival.com before purchasing your pass.
ALLOWED
- Caravans, Campervans, Motorhomes.
- Converted live in vans – must be permanently converted.
- Vehicles with rooftop tents – permanently installed.
- Trailer tents towed by a vehicle – vehicles will be parked in and unable to leave the campervan area during the festival.
NOT ALLOWED
- Vehicles with no conversions or mobile home installations.
- Vehicles with the seats down and a mattress.
- Vehicles with a ground tent on top of the roof.
- Vans/Caddys with only a mattress inside and no other mobile home installations.
- Ground Tents of any kind
The Campervan Pass allows access to the campervan areas, without this pass access for vehicles is not possible.
Completed refund request forms and refund cancellations for Campervan Passes must be received by 23:59 CEST on 31st May 2026. No late refund requests will be accepted.
Campervan Passes cannot be exchanged, transferred or resold.
You can change the date and time in your Mo:Dem:Space portal.
- Login to Mo:Dem:Space (enter the email address that you registered on the ticket when you purchased it)
- Find your transport ticket in the list of orders click “Manage”
- Click “Choose Time” for the transport ticket
- Select your travel day and time from the drop down menu
- Click “Next Step” and on the next page “Update” and confirm your choice.
No, currently Mo:Dem Express only operates from Zagreb to the Festival location and back and to Drop Festival.
The Permansio Shuttle operates to and from multiple cities, you can book these tickets on Mo:Dem Shop.
If you would like to travel from a different location you can also book via a local bus service (getbybus.com or Flixbus).
Yes, tickets for the arrival and return are sold separately on Mo:Dem Shop.
No.
Upon arrival at the festival your e-tickets are only valid in combination with a valid ID or passport. Your ID or passport must match the name on your e-ticket.
We do not accept a written mandate to transfer personalised tickets.
You can download your ticket directly from your Mo:Dem:Space account.
What do I do if I have lost or misplaced my ticket, don’t know the status of my ticket, can’t login to Mo:Dem:Space or my email address has changed?
Please email us at tickets@modemfestival.com with your name, surname and email address that you used to purchase your ticket and we will help you with your specific query.
Yes you can! Experience the ultimate convenience of hassle-free camping with Utopia Camping. You can secure your camping gear by clicking on this link or upon arrival at the festival by visiting the Utopia camping shop on site..
